All Customer Stories
Case Study

How Precedent's Demand Composer Improved Settlements and Tender Rates

An analysis of 522 personal injury settlements showed dramatically better outcomes with AI-powered demand drafting.

+16%
Settlement Increase
+71%
Higher Tender Rate
522
Cases Analyzed
45%
Faster Resolution
Hines Law Firm|Personal Injury Law Firm
Download PDF
Executive Summary

When Hines Law Firm adopted Precedent's Demand Composer, they transformed their demand drafting process — and their results. Precedent Composer's AI-driven platform consistently delivered better financial outcomes compared to traditional drafting methods — without increasing the time to settle.

I hadn't drafted demands in years. With Precedent, I was able to draft 13 demands in one day — it's a complete game-changer.

Patti WelshansVice President of Operations
The Challenge

Manual Processes Holding Back Results

Prior to using Precedent, Hines Law Firm's demand drafting process was manual, time-consuming, and highly variable.

Attorneys and case managers faced challenges:

  • Surging volume of cases overwhelming existing workflows
  • Delayed settlements due to slow demand preparation
  • Missed opportunities for maximum policy payouts
  • Inconsistent quality across different team members

The firm needed a solution that could standardize, accelerate, and improve outcomes — without overwhelming their team.

The Solution

Precedent's Demand Composer

Precedent's Demand Composer automated the generation of high-quality, policy-driven demand letters, enabling faster submissions, better targeting, and more consistent negotiations.

AI drafts comprehensive demands from medical records automatically
Every claim backed by specific evidence with page citations
Case Intelligence surfaces injuries and damages that manual review misses
Non-attorneys can draft; attorneys review and refine

The result was dramatic: what once took days now takes hours, with higher quality output.

The Results

Measurable Impact Across 522 Cases

Precedent Composer's AI-driven platform consistently delivered better financial outcomes compared to traditional drafting methods.

Metric
Improvement
Average Settlement Amount
+16%
Tender Rate
+71%
Average Days to Settlement
45% improvement
💰
Higher settlements
⏱️
No extra time to settle
📈
More tenders

Deeper Insights by Policy Limit

$50K cases saw the biggest uplift — a 42% improvement in settlement amounts.

+16%
$25K
+42%
$50K
+5%
$100K+
Settlement Increase by Policy Limit
Why It Worked

The Precedent Advantage

Consistent, High-Quality Narratives

Every demand follows the same rigorous structure—no more variability between team members.

13 Demands in One Day

What used to take a week now takes hours. The VP of Operations drafted 13 demands in a single day.

More Time for Negotiation

Attorneys stopped spending days on drafting and started spending time on higher-value work.

Nothing Falls Through the Cracks

Case Intelligence ensures every injury, treatment, and damage is captured and documented.

Conclusion

Better Outcomes, Greater Profitability

Precedent's Demand Composer didn't just improve efficiency — it directly increased settlement values and tender rates, leading to better client outcomes and greater firm profitability.

Ready to Transform Your Demand Process?

Learn how Precedent's Demand Composer can elevate your firm's settlements.

Book a Demo
Hines Law Firm Case Study | 16% Higher Settlements with AI Demands | Precedent