Medical Records Retrieval, Simplified
Submit a request in minutes—Precedent handles the outreach, follow-up, and delivery. No phone calls, no chasing providers, no third-party portals.
Stop chasing records
Medical record retrieval is tedious, time-consuming, and error-prone. Between phone tag with providers, managing multiple retrieval companies, and tracking down missing pages—your staff spends hours on administrative work instead of case preparation.
Average time staff spends chasing a single provider for records
Follow-up calls typically needed to receive complete records
Of record requests require re-work due to missing pages or wrong dates
Request records in three steps
Select or Add a Patient
Choose an existing patient or add a new one with basic identifying details so we can locate the correct records.
- Search existing patients by name or reference number
- Add new patients with DOB and identifiers
- All data encrypted and HIPAA-compliant
Select or Add a Provider
Pick from previously used providers or add a new facility or physician. We'll handle contacting the provider on your behalf.
- Search our database of healthcare providers
- View previously requested providers
- Add new facilities with address lookup
Provide Record Details
Tell us what records you need, upload the authorization or subpoena, and submit the request. Precedent takes it from there.
- Select record types: Medical, Billing, Radiology, Pharmacy, and more
- Upload HIPAA authorization or subpoena
- Set priority level for urgent requests
Full visibility, zero hassle
From request to download, track every step without leaving Composer.
Real-Time Tracking
Track progress, view documents, and communicate with Precedent—all from a single request view.
Instant Downloads
Download records as soon as they arrive. Filter by new, previously downloaded, or awaiting documents.
Cost Approval
If a provider invoice exceeds $100, we surface it for your review before proceeding. No surprise charges.
Centralized Dashboard
See new orders, in-progress requests, ready downloads, and items needing approval—all in one place.
Status Notifications
Subscribe to updates and get notified when records are ready or when action is needed.
No Phone Calls
Stop chasing providers. Submit a request in minutes and let Precedent handle the outreach and follow-up.
One platform, not three
Stop juggling separate retrieval companies, tracking spreadsheets, and provider portals.
- 1Call provider to request records
- 2Fax or mail HIPAA authorization
- 3Follow up 3-5 times by phone
- 4Receive records by mail or fax
- 5Manually log in spreadsheet
- 6Upload to case management system
- Select patient and provider in Composer
- Upload authorization and submit
- Track progress in real-time
- Download directly into your case
Ready to simplify record retrieval?
Book a demo to see how Precedent can save your staff hours every week on medical record requests.