Back to Blog
Tailored Yet Consistent: How Precedent Balances Standardization and Flexibility in Demand Drafting
Product2 min readMay 21, 2025Precedent Team

Tailored Yet Consistent: How Precedent Balances Standardization and Flexibility in Demand Drafting

Precedent believes that demand letters should be structured according to insurance carrier preferences. The platform's philosophy centers on a key insight:

"Demands that follow carrier-preferred structures lead to faster reviews and higher settlements."

Default Structure Built on Best Practices

Every demand generated through Precedent uses a standardized framework developed through thousands of cases. This approach includes:

  • Clear indexing of medical records
  • Consistent formatting throughout
  • Elimination of unnecessary back-and-forth communication
  • A foundation for productive negotiations

The system recognizes that while standardization matters, one-size-fits-all solutions don't serve all firms and carriers equally.

Customization Options

Formatting Options

Users can select presentation styles that align with firm preferences or specific insurer expectations:

  • Traditional narrative format
  • Bullet-point summaries
  • Table layouts
  • Clean, blog-style text

Language Adjustments

The platform allows tailoring of wording to match firm guidelines or carrier expectations. Users can standardize terminology (choosing between "incident," "collision," or "crash") and add specialized content modules for specific case types, such as dog bite claims.

Exhibit Management

Exhibits remain structured and navigable through:

  • Automatic table of contents generation
  • Consistent page numbering
  • Optional divider pages
  • Customization matching firm or carrier preferences

Injury Narrative Structure

Users select how treatment and injuries are summarized:

  • By Provider: Overview organized by doctor or facility
  • By Chronology: Timeline format showing visits sequentially

The Balance Between Standardization and Flexibility

The core value proposition combines AI-powered drafting with customizable templates so every demand is both insurer-ready and firm-specific. This approach transforms demand generation from a generic process into a tailored presentation tool that maintains professional consistency while accommodating individual preferences.

Outcome Focus

By presenting claims in formats that carriers trust and act upon quickly, Precedent helps firms resolve cases faster and achieve stronger settlement outcomes.

Share

Similar Articles

Balancing Standardization and Flexibility in Demands | Precedent | Precedent